EGLIN AFB — A recent baggage mix-up that affected Allegiant Air passengers flying out of Destin-Fort Walton Beach Airport reportedly led to the airline giving vouchers to the fliers and paying for two trucks to deliver the bags correctly.
The snafu occurred on June 11, when the baggage for fliers headed to Raleigh/Durham, North Carolina was mistakenly sent by Allegiant workers to Cleveland, and the baggage for a Cleveland flight went to Raleigh/Durham.
Okaloosa County operates the airport.
“According to Airports Director Tracy Stage, any situations of that nature (involving misdirected bags) would not involve county personnel,” county spokesman Christopher Saul said in an email on Thursday. “I would refer you to Allegiant public relations.”
Krysta Levy, a spokeswoman for Las Vegas-based Allegiant, confirmed the accidental baggage swap.
“Approximately 70 passengers were affected between the two flights,” Levy said in an email.
Allegiant corporate officials reportedly went to VPS after the incident to investigate the matter. It wasn’t known if any Allegiant employees were reprimanded.
“We will not comment on specific personnel issues,” Levy said. “But I can tell you that we take errors like this seriously and adjust training and protocol as necessary.”